Shipping policy

Shipping Policy

Last updated: September 8, 2026

At VERZEA Jewelry, we aim to make every order simple, secure, and transparent from purchase to delivery.

Where We Ship

VERZEA Jewelry currently ships to addresses within the United States.

Orders are shipped from the United States.

Processing Time

Orders placed before 3:00 PM Eastern Time (ET) on business days, Monday through Friday, are processed and shipped the same business day, subject to payment verification and carrier pickup availability.

Orders placed after 3:00 PM ET, on weekends, or on U.S. federal holidays will be processed and shipped on the next business day.

If additional order verification is required or an unexpected delay occurs, processing may take longer. We will contact you if there is a significant delay.

Standard Shipping

We offer FREE UPS or FedEx 2nd Day Air shipping on eligible U.S. orders.

Orders placed before 3:00 PM ET on business days are shipped the same business day.

Estimated transit time after shipment is generally 2–3 business days.

Delivery times are estimates provided by the carrier and are not guaranteed by VERZEA Jewelry.

Expedited Shipping

Expedited shipping options may be available at checkout for an additional charge.

Available services, pricing, and estimated delivery times will be displayed at checkout before payment is completed.

Order Tracking

Once your order ships, you will receive a shipping confirmation with tracking information.

Tracking updates are provided by the shipping carrier and may take several hours to become available after the package is accepted.

Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please review your shipping information carefully before submitting your order.

If you notice an error after placing your order, contact us as soon as possible:

Email: info@verzeajewelry.com
Phone: (703) 574-2806

We will do our best to assist, but we cannot guarantee that an address can be changed once an order has entered processing or has been transferred to the carrier.

Delivery Delays

Delivery estimates may be affected by circumstances outside our control, including:

carrier delays
severe weather
holidays
transportation disruptions
incorrect or incomplete delivery information
other unexpected carrier-related events

VERZEA Jewelry is not responsible for carrier delays after a package has been accepted by UPS or FedEx, but we will assist whenever possible.

Lost or Missing Packages

If your tracking information shows unusual delays or you believe your package may be lost, please contact us.

We will help review the tracking information and, when appropriate, open an inquiry with the shipping carrier.

If tracking shows a package as delivered but you cannot locate it, please:

Verify the shipping address on your order.
Check around the delivery location and with household members.
Allow a short period of time in case the carrier marked the package delivered before final delivery.
Contact us if the package still cannot be located.