Welcome to VERZEA
We're so happy you're here.
Your jewelry is now part of your story, and we hope you enjoy wearing it for years to come. This page is here whenever you need guidance on caring for your piece, information about your VERZEA guarantee, or a simple way to reach us.
Solid Gold · Personal Service · Lasting Quality
Jewelry Care
Simple guidance to help preserve the beauty of your gold jewelry over time.
Lifetime Gold Guarantee
We stand behind the authenticity and stated purity of every VERZEA piece.
Designed to Last. Best Enjoyed with Care.
Solid gold is made to last, but fine jewelry still deserves thoughtful care to help preserve its beauty for years to come.
- Store your jewelry separately when not in use to help prevent tangling and scratching.
- Avoid pulling, twisting, or stretching delicate chains.
- Remove your jewelry before strenuous activity or situations where it may snag.
- Avoid prolonged contact with chlorine, harsh chemicals, household cleaners, and abrasive products.
- Apply perfumes, lotions, and cosmetics before putting on your jewelry whenever possible.
- Clean gently with a soft jewelry cloth.
- For deeper cleaning, warm water, mild soap, and a soft brush may be used when appropriate for the piece.
- Make sure your jewelry is completely dry before storing it.
Fine jewelry loves gentle handling.
A little care goes a long way. Treat delicate chains thoughtfully, avoid harsh products, and store your pieces with care to keep them looking beautiful.
Your Gold Is Guaranteed for Life.
We stand behind the authenticity of every VERZEA piece.
We guarantee for life that your jewelry is made from the solid gold purity stated in its product description.
Our Lifetime Gold Guarantee covers the authenticity and stated purity of the gold itself. It does not cover accidental damage, misuse, improper care, normal wear, or breakage caused by pulling, excessive force, impact, or other external damage.
If you ever have a concern about your jewelry, please reach out to us. We'll be happy to review it with you.
We Stand Behind Our Chains.
We understand the concerns that can come with choosing a gold chain. That's why we stand behind the quality of our solid 14K gold chains and include 1 Year Chain Care for added peace of mind.
If your chain experiences qualifying breakage during normal wear within 1 year of delivery, we'll repair it at no charge.
VERZEA provides the repair at no charge and pays for shipping.
Terms apply.
Need Anything? We're Here.
Whether you have a question about your jewelry, sizing, care, a return or exchange, a custom request, or you're simply looking for your next piece, we're always happy to help.
If you purchased through Etsy, eBay, or another marketplace, you can also message us directly through the platform where you placed your order.
We Want You to Feel Confident in Your Piece.
We offer a 30-day return or exchange policy, subject to the terms of your original purchase.
If the size or length isn't quite right, we're happy to help you exchange your piece for another available option.
Return shipping costs are the responsibility of the customer unless otherwise required by the terms of your original purchase.
If you purchased through Etsy, eBay, or another marketplace, please initiate your return or exchange through the platform where the order was placed.
Hi, I'm Stephanie — a mom, wife, and the founder of VERZEA.
VERZEA is a family jewelry business based in the Washington, DC area. I started VERZEA with a simple belief: fine jewelry should feel personal, honest, and made with care.
As a family business, we want every customer to experience the warmth and attention of working with real people, while receiving the quality and professionalism expected from a fine jewelry brand.
We specialize exclusively in solid 14K and 18K gold jewelry.
Our goal is simple: to give every customer the same level of care, honesty, and quality we would want for ourselves — whether your jewelry marks a special moment, was chosen as a gift, or simply became something you wanted for yourself.
Because we are a small family business, we're able to give each piece more attention and each customer a more personal experience.
Thank you for trusting VERZEA and allowing us to be part of your story.
Our Promise
The heart of VERZEA is simple: real gold, real care, and a shopping experience that feels personal from beginning to end.
Solid 14K & 18K Gold
We specialize exclusively in genuine solid gold jewelry.
Lifetime Gold Guarantee
We guarantee the authenticity and stated gold purity of your VERZEA jewelry for life.
1-Year Chain Care
Qualifying chain breakage from normal wear within 1 year? We repair it at no charge and cover shipping.
Personal Service
Real assistance from real people, before and after your purchase.
Honest Communication
Clear specifications, straightforward information, and transparency at every step.
Custom & Personalized Jewelry
Looking for something special? We're happy to discuss custom pieces, sizes, stones, or personalized requests.
Love Your VERZEA Piece?
If you're happy with your jewelry, we would be truly grateful if you shared your experience. Your review helps our family business grow and helps other customers feel more confident when choosing fine jewelry online.
Please leave your review directly on the platform where you purchased.
You can leave your review directly on the product page.
Stay Close to VERZEA
New pieces, restocks, jewelry inspiration, and occasional updates.